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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Volland

April 13, 2026

5  out of  5
rating by Mike Volland
"I have never had insurance though State Farm it was excalty what I hoped it would be. Had the best welcome felt like a genuinely had a good neighbor agent. I was in a bit of a rush so for me being in a hurry went perfect. Due to workload and making it in on-time before closing. They were quick and moving forward with the coverage plan etc. Thank you Jessie wish I could meet Jake put me on the list hahaha😆 Looking forward to the future a day our other insurance needs."
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Jamie Cross

April 11, 2026

5  out of  5
rating by Jamie Cross
"Jessie and his team have been my insurance agents for 9 years and have always looked out for me. I trust their guidance and counsel when it comes to managing the inherent risk related to my most important items...me, my house and my vehicles. I highly recommend that Jessie and his team become your insurance partners."
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DeAndre Coleman

February 25, 2026

5  out of  5
rating by DeAndre Coleman
"The best customer service ever. Always helpful and you can tell they care about their customers."
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Pamela Platt

February 24, 2026

5  out of  5
rating by Pamela Platt
"Great people!"
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Katherine Bateman

February 24, 2026

5  out of  5
rating by Katherine Bateman
"I have been with this agent for years but recently had to add a car and was reminded how professional, kind, and quick they are. They are always happy to answer questions and explore options for you."
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Shawn Reese

February 20, 2026

5  out of  5
rating by Shawn Reese
"They are always so friendly and can answer all my questions."
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Westin Martin

February 14, 2026

5  out of  5
rating by Westin Martin
"Malisa was very helpful and answered all of my questions confidently. The best part was that she was able to get my home insurance $1,000 cheaper than what I currently pay."
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Scott Coons

February 9, 2026

5  out of  5
rating by Scott Coons
"Ashley was great to work with! Thank you so much."
We responded:
"Thanks for choosing us, we appreciate it!"
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Kelley Hausotter

February 2, 2026

5  out of  5
rating by Kelley Hausotter
"Always pleasant going into their office when needing something done. Been with them for 20 years"
We responded:
"It's been a pleasure having you as a customer for so long, thank you!"
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Pam Taylor

January 23, 2026

5  out of  5
rating by Pam Taylor
"Quick and outstanding service picking up new car on policy!"
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Michelle Landers

January 22, 2026

5  out of  5
rating by Michelle Landers
"There is a lot of personal information to be shared with your agent. These agents become family. Melissa is the best!"
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Marianne Hobbs

January 22, 2026

5  out of  5
rating by Marianne Hobbs
"They are very helpful and accommodating and they listen to what you have to say"
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Donna Smith

November 22, 2025

5  out of  5
rating by Donna Smith
"They are amazing, I have had this company for years, they have always treated me great, took care of me in all my problems"
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Tracy Swayngim

September 17, 2025

5  out of  5
rating by Tracy Swayngim
"Great experience that particular office is the one i went to, very welcoming agents felt like family and they look to get you the best deal and are kind an explain the options for your benefit TRUE PROFESSIONALS & just great people, make the change join STATE FARM !!!"
We responded:
"Thank you for taking the time to share your experience with our office. We are glad to know you had a great experience with Malisa and we were able to help you. If you ever need anything in the future, please don’t hesitate to reach out. We are here to help! "
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Lindsay Dahl

May 9, 2025

5  out of  5
rating by Lindsay Dahl
"Great staff, friendly and knowledgeable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Teena Taylor

February 19, 2025

5  out of  5
rating by Teena Taylor
"I can't say enough about all the crew at Jessie's office. When you walk in your called by name, they really care about you and what you need. They treat you like family, and you can feel that. I want a company that knows me as a person and not a policy number. They care about you and it shows, work hard for you. I would recommend them, stop by and see for yourself."
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Robin Fielder

February 7, 2025

5  out of  5
rating by Robin Fielder
"I came to Jessie Carlson State Farm after the experience I received from Suzanne Bodlovic State Farm down town office. When I walked in the vibe ,flow, , comfortability, welcoming environment and customer service was on such a different level. When I explained what happened and service I received. Jessie was glad to help. I was at first skeptical, but seeing all the hoops he jumped through to make things right, I stayed. I have been with Jessie Carlson State Farm for about ten years his integrity says it all. Thank you Jessie Carlson State Farm for always making me feel welcomed and like family."
We responded:
"Thanks for the review Robin, it's been such a pleasure having you as a customer for all this time!"
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RajiniKanth Lingampally

January 23, 2025

5  out of  5
rating by RajiniKanth Lingampally
"Malisa from State Farm is my agent. She is excellent, always available to answer questions and helps in any way she possibly can. She is really knowledgable and problem solver. When my car was totaled she gave utmost care and helped with entire reimbursement process. I was able to get money from State Farm within couple of weeks without further questions. My experience with State Farm so far is amazing!!!"
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Cody Zuniga

January 18, 2025

5  out of  5
rating by Cody Zuniga
"They are outstanding. If you need something quickly and done right, they are your agents. Have had nothing but great experiences with them!"
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Levi Mote

December 13, 2024

5  out of  5
rating by Levi Mote
"Monique was Amazingly friendly and helpful!!"
We responded:
"Hello Levi, thanks for the feedback and glad we could help!"
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Magi Duar

September 25, 2024

5  out of  5
rating by Magi Duar
"I worked with Ashely, to switch over my parents and myself to State Farm. She was very kind knowledgeable and easy to talk to. She definitely made the process super easy, answered all of our questions and helped us save on the new policy. I would definitely recommend her to anyone looking for a new insurance company. She’s the best! Thanks Ashley!"
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Sen Lin

August 6, 2024

5  out of  5
rating by Sen Lin
"Have been a customer for four years. Always good service and the most prompt response!"
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Rick page

June 17, 2024

5  out of  5
rating by Rick page
"Dealing with Melisa, for the last couple years has been one of the greatest Experiences. Somebody hit me and Melisa took care of it!! Great insurance company."
We responded:
"Thanks for the review Rick, we're glad to have you as a customer!"
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J Blen1234 (Jblen1234)

May 3, 2024

5  out of  5
rating by J Blen1234 (Jblen1234)
"We recently moved to Oregon and had to switch insurance carriers. We called Jessie’s office and worked with Malisa. She was AWESOME! Super helpful and informative and got us the coverages we needed not only for our cars but also for our RV. And we will be moving our homeowners insurance over also!"
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Rita Schertz

April 1, 2024

5  out of  5
rating by Rita Schertz
"Melissa is friendly, explains things well and in terms I can understand 😉 She made sure my questions were answered and that I had the same if not better coverage then the other company. I nearly cried when Malisa told me my car and renters insurance was half of what I currently had been paying. Thanks so much for making sure , I start out w the best coverage for me, looking forward to the ride with State Farm"